• How many video lessons are in the Japanese course?

    The sampler course contains four videos, covering all of unit one in the Genki I, Third Edition textbook. The full course contains 77 video lessons covering the entire Genki I, Third Edition textbook by Japan Times Publishing.

  • How long are the video lessons?

    On average, each lesson is between ten and twenty-five minutes long, with a total of 22 hours of content in the full course. You are welcome to rewatch the videos as many times as you would like during your contracted period.

  • Can I get a refund after purchase?

    Upon purchase, all downloadable materials are yours to keep, and learners have ample time to watch the lesson videos. Students are encouraged to try the Beginner Course Sampler to determine if the course meets their needs. All digital and online course purchases are final and non-refundable once access has been granted.

  • Are any other materials provided with the beginner Japanese course?

    Yes, a review worksheet and quiz are provided with each lesson.

  • How long will I have access to the materials?

    For the sampler course, you will have access to the videos for 30 days. For the full course you will have access to the videos for one year. The Japanese course review materials, as well as the worksheets in the hiragana and katakana courses, are downloadable and are yours to keep.

  • Do I need to have my own copy of the Genki textbook to take the course?

    Yes, you will need to purchase your own copy of the Genki I, Third Edition textbook by Japan Times Publishing to follow along with the lessons. The workbook is optional.

  • Do I need to know hiragana and katakana to take the lessons?

    The Genki textbook moves quickly. Romaji is provided in units one and two, but beginning with unit three you will need to know hiragana and katakana. In the lesson videos captions are provided in both Romaji and Japanese (hiragana and katakana) when Cory is speaking Japanese.

  • If I purchase the sampler course, do I have to pay full price if I want to take the rest of the course?

    If you sign up for the sampler course, you will receive an email with a discount code to receive $10 off the price of the full course.

  • If I can't finish the course in the contracted time, can I extend the deadline?

    Yes, you can. Before the expiration date of your course, you will receive an email with options of extending your course deadline for a fee.

  • How long are coupon codes valid?

    All coupon codes are available for a limited time, but the expiration period may vary depending on the offer. Promotional codes may only be available for a short period, while codes connected to a course purchase may remain active longer. Always check the expiration date provided with your coupon code. Once a code expires, it can no longer be used, and a new code may be issued for future offers.

  • What happens if my coupon code expires?

    Coupon codes are periodically updated and may expire before the offer associated with them does. If you are still eligible for an ongoing offer, such as the discount on the full Beginner Japanese Course after purchasing the Sampler Course, you may contact us to receive the current code. This does not apply to limited-time promotions. Once a promotional offer has ended, its coupon code can no longer be used or replaced.